Managed eCommerce Solutions for South African Businesses
Starting an online store should feel exciting, not overwhelming.
Whether you are launching a new business or expanding an existing
one, Webs.co.za can help you build an online store that is ready
to take orders and grow with your business.
We design and set up WooCommerce stores for South African
businesses. From product listings and online payments to hosting,
maintenance and personal training, we help bring the different
parts of your online store together.
Building eCommerce solutions since 2004.
What Is a Managed eCommerce Solution?
A managed eCommerce solution brings together the services you need
to create and operate an online store.
Instead of arranging your website design, hosting, shopping cart
and payment setup separately, you can work with one experienced
partner to help put the pieces together.
Depending on your chosen package and requirements, our services
can include:
- Online store design and WooCommerce setup
- Domain registration or transfer
- Managed website hosting
- Product and category setup
- Online payment gateway integration
- Delivery and shipping settings
- Personal training
- Website updates, maintenance and support
We confirm what is included in your package or quotation before
work begins.
A WooCommerce Store Built for Your Business
Your online store is more than a place to display products. It
helps customers discover what you sell, learn about your business
and place orders at a time that suits them.
We build online stores using WordPress and WooCommerce,
a flexible platform that can support a small startup and grow as
your business develops.
Your store can include:
- A mobile-friendly design for phones, tablets and computers
- Product categories to help customers browse
- Product pages with descriptions, prices and images
- A shopping cart and checkout
- Online payment options
- Delivery or shipping settings
- Contact and information pages
- Stock management and order notifications
The features included depend on your package and the needs of your
business. Some specialist features may require additional setup or
paid extensions.
Sell Products or Services Online
Every business is different. You might want to sell handmade
products, clothing, homeware or business supplies. You might also
offer services that customers can order online.
We can help you set up a store around your requirements.
For example, a small clothing business could start with a selection
of products, clear product photographs and a simple delivery fee.
As the range grows, the owner may decide to add more products,
sizes, colours or other features.
If you need appointment bookings, subscriptions, product
variations or another specialist function, let us know so we can
confirm the scope and any additional costs.
Product and Category Setup
A well-organised store makes it easier for customers to find what
they are looking for and understand what they are buying.
Depending on your package, we can help set up your product
categories and upload your product information, including:
- Product names and descriptions
- Prices
- Product images
- Categories
- Stock information, where supplied
We provide a spreadsheet template to help you prepare your
product information. You will also need to supply your images and
business content.
The number and type of products included depend on your selected
package. Products with variations, such as different sizes or
colours, may require additional setup and can be quoted separately.
Accept Online Payments
An online payment gateway allows customers to pay for their orders
during checkout.
We can help set up a supported payment gateway such as
PayFast for your South African online store.
Depending on your needs, other payment options may also be
available.
The payment methods available to your customers depend on the
provider and your approved account. Payment provider approval
requirements and transaction fees are separate from your website
package. Additional gateway integrations may also carry setup
costs.
Learn more about South African online payment gateways
Set Up Delivery for Your Customers
Your delivery settings should suit the way your business fulfils
orders.
A new store may begin with a simple flat-rate delivery charge,
while another business may need different delivery areas or more
advanced courier integration.
We can discuss options such as:
- Flat-rate shipping
- Local delivery settings
- Collection options
- Live courier rates, where supported
The setup included depends on your package. Advanced delivery
rules and live courier integrations may be quoted separately.
Managed Hosting, Maintenance and Support
An online store needs a reliable hosting environment and regular
care after it launches. Our managed services are designed to help
you keep the technical side of your website up to date while you
focus on your business.
Depending on your selected package or agreement, managed services
can include:
- Website hosting
- Domain registration, transfer or renewal
- WordPress and WooCommerce updates
- Website maintenance
- Basic technical support
We will explain what is included, the applicable period and any
ongoing costs before you proceed.
Find out more about our managed hosting services
Personal Training: Learn to Manage Your Store
You do not need to be a web developer to run your online store.
Once your store is ready, we provide personal training to help you
understand the day-to-day tasks involved in managing it. Depending
on your package, training can be provided through a customised
video recording or a live Microsoft Teams session.
We can show you how to:
- Add or update products
- Change prices and product information
- Manage stock
- View and process orders
- Make everyday updates to your store
Our aim is to help you feel comfortable using your website and
give you a point of contact when you need assistance.
Grow Your Online Store at Your Own Pace
You do not need every feature on the first day. Many businesses
start with a manageable product range and add to their store as they
learn what their customers need.
As your business grows, you may want to explore:
- Additional products and categories
- Product variations, such as sizes and colours
- Additional payment gateways
- Live courier rates
- Subscription or recurring payment options
- Appointment booking functionality
- A multi-vendor marketplace
- Additional product upload or website support
These options depend on your requirements and may involve
additional development, third-party fees or ongoing costs. We can
discuss the available options and provide a quotation before you
decide.
Explore some of our other services:
How to Get Started
1. Tell us about your business
Let us know what you want to sell, how many products you would like
to start with and whether you need any special features.
2. Choose the right solution
We will discuss your requirements and confirm the recommended
package, the scope of work and the applicable costs.
3. Send your content and product information
Provide your business details, logo, product images and completed
product spreadsheet. We will explain what is needed before the
build begins.
4. We build and set up your store
We bring together your website design, product information, payment
setup and agreed delivery settings. You will have an opportunity
to review your store before launch.
5. Learn how to manage your store
Once your store is ready, we provide training to help you manage
products and orders and start using your new website.
Frequently Asked Questions
What is included in a managed eCommerce solution?
A managed eCommerce solution can include online store design,
WooCommerce setup, product uploads, payment integration, hosting,
maintenance and personal training. The exact services depend on
your chosen package or quotation.
Do I need technical experience to manage my online store?
No. We build and set up your store and provide training to help you
manage everyday tasks, such as updating products, changing prices
and processing orders.
Can I sell both products and services?
Yes. WooCommerce can be used to sell products and services. If you
require bookings, subscriptions or other specialist features, we
will first confirm what is needed and whether additional costs
apply.
Can customers pay online?
Yes. We can integrate a supported payment gateway, such as PayFast,
so customers can pay during checkout. Payment provider approval
requirements and transaction fees apply separately.
How many products can I add?
The number of products we initially upload depends on your package.
Our starter-store package includes the upload of up to 30 products
or services. You can learn to add more yourself or ask us for a
quotation to assist as your catalogue grows.
Can I add more features later?
Yes. WooCommerce offers flexibility to expand your store.
Additional features may require extra setup, paid extensions or
changes to your hosting, depending on your requirements. We will
discuss any costs with you first.
Is hosting included?
Hosting is included or available depending on the package you
choose. Our 30-product starter store includes 12 months of managed
hosting, maintenance and basic technical support. We confirm
hosting terms and ongoing costs before you proceed.
How much does an online store cost?
The cost depends on the number of products, the features you need
and the services included. Our starter-store page explains the
current 30-product package and payment options.
View the 30-product starter store
How long does it take to build an online store?
The timeframe depends on the size and complexity of your store and
when we receive your content, product details and images. We will
confirm the estimated timeframe for your project when we discuss
your requirements.
