Website: https://www.webs.co.za
Last Updated: February 2026
We respect your privacy and are committed to protecting your personal information in accordance with South African law, including POPIA, and where applicable, international standards such as GDPR.
When you visit our website, you may provide two types of information:
This includes information you knowingly submit, such as:
- Name
- Email address
- Phone number
- Billing or shipping details
- Information submitted through contact forms, comments, surveys, or contests
If you contact us via email, we may retain:
- Your email address
- The content of your message
- Our response
We apply the same level of protection to electronic communications as we do to information received via telephone or post.
Like most commercial websites, we use:
- Cookies
- Web server log files
This helps us collect data such as:
- Date and time of your visit
- Pages viewed
- Time spent on the website
- Referring websites
- Browser type
- IP address
This information is collected in aggregate form and is used for analytics and site improvement purposes.
We use collected information to:
- Operate and administer our business
- Provide requested products or services
- Process payments
- Improve website functionality
- Monitor service usage
- Conduct marketing and promotional activities
- Customise content and layout
- Improve customer experience
We do not sell, rent, or lease your personally identifiable information to third parties.
Information is only shared:
- When required by law
- When necessary to provide requested services
- To protect our legal rights
3. Cookies Policy
What Are Cookies?
Cookies are small data files stored on your device that help websites function efficiently.
We use cookies to:
- Differentiate users
- Improve site functionality
- Reduce repeated logins
- Analyse traffic trends
- Enhance user experience
Cookies do not intentionally store personal information.
Managing Cookies
You may disable cookies in your browser settings. However, doing so may:
- Prevent login functionality
- Affect account access
- Limit certain features
Deleting cookies does not permanently opt you out of advertising programs.
Third-Party Advertising Cookies (DART)
We may use Google DoubleClick (DART cookies) for interest-based advertising.
DART cookies:
- Use non-personally identifiable information
- Do not track your name, email, address, or financial details
You can opt out through Google’s advertising privacy settings.
4. IP Addresses
Your IP address is automatically collected when you access the internet.
We use IP addresses for:
- Traffic analysis
- System administration
- Security monitoring
- Spam prevention
We do not share, sell, lend, or lease personal information except:
- To process transactions
- To deliver requested services
- When legally compelled
6. Legal Disclosure
We may disclose personal information if:
- Required by law
- Necessary to protect our rights
- Needed to investigate Terms of Service violations
- Required to protect public safety
7. External Links
Our website may link to third-party websites.
We are not responsible for:
- Their privacy practices
- Their content
- Their data policies
Once you leave our website, our Privacy Policy no longer applies.
8. Your Consent
By using our website, you consent to the collection and use of your information as outlined in this policy.
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
9. Data Security Commitment
We implement technical and organisational measures to protect your data against:
- Unauthorised access
- Data loss
- Misuse
- Alteration
While we apply industry-standard safeguards, no online system can guarantee absolute security.
10. Choice / Opt-Out
You may unsubscribe from communications at any time.
After unsubscribing, we will stop sending promotional communications as soon as technically feasible.
11. Surveys & Contests
Participation in surveys or contests is voluntary.
Information may include:
- Contact details
- Demographic data
Contact details are used to:
- Notify winners
- Distribute prizes
Survey data is used to improve user experience.
12. Children’s Privacy
Children under 14 may not use our services unsupervised.
We request that minors do not submit personal information without parental or guardian consent.
13. Ownership Changes
If our website or business assets are acquired, your information may form part of the transferred assets.
14. POPIA Compliance
The Protection of Personal Information Act (POPIA) governs how personal information is processed in South Africa.
We comply with POPIA by:
- Processing information lawfully
- Obtaining consent where required
- Allowing data access and correction requests
- Enabling opt-out from marketing communications
If you no longer wish to receive communications from us, please contact us via our Contact Page.
15. WordPress-Specific Data Collection
When visitors leave comments, we collect:
- Information shown in the comment form
- IP address
- Browser user agent
This helps with spam detection.
An anonymised hash of your email address may be sent to the Gravatar service.
Gravatar privacy policy: https://automattic.com/privacy/
After approval, your profile image may appear publicly alongside your comment.
If you upload images, avoid including embedded location data (EXIF GPS). Visitors may extract location data from images.
Login & Account Cookies
When you log in, cookies may store:
- Login session details
- Screen preferences
Login cookies last two days.
“Remember Me” extends login to two weeks.
Screen option cookies last one year.
Editing or publishing content may create a temporary cookie containing a post ID (expires after one day).
Embedded Content
Articles may include embedded content (videos, images, etc.).
Embedded content behaves as if you visited the third-party website directly. Those sites may:
- Collect data
- Use cookies
- Track interactions
16. Data Retention
- Comments and metadata are stored indefinitely
- Registered user data is stored in user profiles
- Users may edit or delete personal information (excluding usernames)
- Administrators may access and edit user data
17. Your Data Rights
If you have an account or have left comments, you may:
- Request an export of your personal data
- Request deletion of your personal data
We may retain information required for:
- Legal obligations
- Administrative purposes
- Security compliance
18. Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services.
If you have questions about this Privacy Policy or your personal data, please contact us through our website:
👉 https://www.webs.co.za
We are committed to protecting your information and maintaining transparency in how it is handled.
AI & Security Policy
How We Protect - and Grow - Your Business
Last Updated: 22 February 2026
In today’s digital economy, transparency is the foundation of trust.
We use Artificial Intelligence and advanced automation responsibly to protect your data, improve performance, and help your business grow — without ever compromising security or privacy.
This policy explains how we implement AI-driven systems and layered security across our WordPress, WooCommerce, and managed hosting environments.
1. Our Commitment to Ethical AI
AI enhances our 21+ years of development experience — it does not replace it.
We follow strict compliance with:
- POPIA (South Africa)
- GDPR (global data protection standards)
Our principles:
- Human oversight over every AI-driven process
- Data privacy by design
- Fully auditable systems
- No data resale to third-party AI training platforms
Your business data — and your customers’ data — remain yours.
2. The Invisible Shield
AI-Powered Security Architecture
We follow a Defense-in-Depth strategy. That means security operates on multiple layers — from server level to application level — creating overlapping protection.
Server-Side Security
(Managed Hosting & cPanel Environment)
Our hosting stack includes the WP Toolkit and AI-enhanced protection systems:
Imunify360
- AI-based “Herd Protection”
- Advanced malware scanning
- Real-time threat detection
- Proactive blocking of emerging threats
ModSecurity
- AI-refined Web Application Firewall (WAF)
- Filters malicious traffic in real time
- Blocks suspicious requests before they reach WordPress
SSL Encryption
- High-grade SSL certificates
- End-to-end encrypted data transmission
- Secure checkout and login environments
Application-Level Protection
(WordPress & WooCommerce)
Wordfence Security
- Brute-force protection
- Real-time IP blacklisting
- AI-driven threat intelligence monitoring
- Login and file integrity tracking
Automated Maintenance
- Smart plugin and theme updates
- Vulnerability patching
- Core WordPress security monitoring
- Managed via WP Toolkit
Your store remains protected, updated, and performance-optimized.
3. Transactional Integrity & Fraud Prevention
We integrate South Africa’s trusted payment gateways, including:
- Paystack
- Peach Payments
- Payfast
- Yoco
AI Fraud Detection
These providers use machine learning systems to:
- Monitor transaction behavior
- Detect suspicious patterns
- Reduce fraudulent chargebacks
- Flag unusual purchasing activity
Advanced fraud detection systems can reduce risk exposure significantly.
Zero-Knowledge Storage
- No credit card information is stored on your server
- All payment data is processed within PCI-compliant environments
- Your hosting environment never handles raw card data
This dramatically reduces security liability.
4. Custom AI & Third-Party Integrations
Every build includes our Standard Security Stack:
- Wordfence
- Imunify360
- ModSecurity
- SSL Encryption
However, we understand that each business may require additional tools.
Premium AI & Security Plugins (Optional)
Upon request, we can install:
- Advanced AI chatbots
- Predictive inventory systems
- Enhanced SEO automation tools
- Additional firewall or monitoring layers
Professional Configuration
When a client selects a paid third-party plugin:
- We handle installation
- We configure it securely
- We test compatibility
- We ensure integration with existing security layers
Disclaimer & Limitation of Liability
Cyber threats continuously evolve. Malicious actors, automated bots, and emerging attack methods constantly attempt to exploit new vulnerabilities across the global internet.
While we implement industry-standard, multi-layered security measures and continuously monitor developments in cybersecurity, no system can be guaranteed to be completely immune from attack.
By using our services, you acknowledge and agree that:
- Absolute security cannot be guaranteed.
- We cannot be held liable for damages, data loss, service interruptions, or financial losses resulting from cyberattacks, third-party breaches, zero-day vulnerabilities, or force majeure events beyond our reasonable control.
- Ongoing security is a shared responsibility between hosting provider, software vendors, third-party services, and the website owner.
Our commitment remains proactive protection, continuous updates, and responsible risk management - but cybersecurity risk can never be fully eliminated.
