An Online Retail Survey, released by Columinate provides an insight into the South African online shopping market. The survey shows what South African consumers are buying online, who they are buying it from, and their level of satisfaction with online retailers. Reflected in the results of the satisfaction scores, with the top 2 online retailers considered to be outlets of luxury goods.
When shoppers were prompted about why they like shopping online, convenience, saving time and saving money were top reasons to shop online. The following infographic by Columinate provides an overview of the survey results of the highest and lowest rated online designed shops.
Each ecommerce website is measured on: Ease of use Information Trust Website security Value for money Range of products Delivery performance
These are the top criteria to consider when you want to start selling your goods and services from an e commerce shop.
The report showed: Kalahari score of 76 Yuppiechef with a score of 71 Woolworths with a score of 63 Takealot.com score of 55 Groupon score of 54
With over 21 years of experience, I specialise in designing and developing custom e-commerce websites and mobile apps for clients seeking to establish an online presence. I assist clients in building tailored e-commerce solutions and provide training on managing the backend, empowering them to run their online businesses independently. Read more at Linkedin
